Privacy Policy

OmegaFrag ("we", "us", "our") operates the website located at omegafrag.info. We are committed to protecting the privacy of all visitors and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using omegafrag.info, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.

1. Who We Are

OmegaFrag is an Australian gaming media platform providing game reviews, esports tournament coverage, and gaming news. Our registered business address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. ABN: 12 345 678 901. For privacy-related enquiries, contact us at: [email protected].

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name and email address when you subscribe to our newsletter or submit a contact form.
• Communication data: The content of messages you send us through our contact form.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and links clicked, collected via cookies and similar technologies.
• Technical data: IP address, browser type and version, device type, operating system, and referral source.

We do not collect sensitive information (as defined under the Privacy Act) unless you voluntarily provide it, and we do not collect financial information such as credit card numbers or banking details.

3. How We Collect Information

We collect personal information through the following means:

• Directly from you when you complete our contact form or subscribe to our newsletter.
• Automatically through cookies and similar tracking technologies when you browse our website.
• From third-party analytics providers (such as Google Analytics) that help us understand website usage.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and editorial updates (only if you have subscribed).
• To analyse and improve our website's content, performance, and user experience.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraud, abuse, or other harmful activities.

We will not use your personal information for purposes other than those listed above without your consent.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., email service providers, analytics platforms), subject to confidentiality agreements.
• Legal authorities: Where required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Any third-party service providers we engage are required to handle your data in accordance with the Australian Privacy Principles.

6. Cookies

We use cookies and similar technologies to enhance your experience on omegafrag.info. For detailed information about the cookies we use, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or via our cookie consent banner.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for our internal systems.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, OmegaFrag, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Online: Contact Form